Office and Billing Manager - Centus Counseling Consulting and Education, Denver, Colorado

 
 

Office and Billing Manager (Full Time)
For Centus Counseling Consulting and Education
 
General Office Responsibilities:

• Gather and distribute all incoming and outgoing mail and faxes
• Checking all voicemails/emails and respond accordingly
• Answering phones/providing client referrals and contact clinician to give referral information
• Maintain all office supplies
• Troubleshoot equipment issues as needed
• Attend the monthly administrative - clinical staff meetings (held 4^th Monday morning of each month)
• Manage Center accreditation process
• Prepare materials requested by the Executive Director, including packets for the bi-monthly Board of Director meetings

• Provide administrative support to clinicians
  • This may include technical support, ordering supplies, ordering business cards, printing collateral and occasional travel to support clinician’s on-site needs
• Scanning and uploading patient forms to EHR system.
• Organize and manage new clinician on-boarding in coordination with the Clinical Director
  • This includes collecting and processing necessary paperwork, organizing on-boarding materials and leading the training alongside the Clinical Director. 
• Assist with clinician credentialing
• Keeping track of therapist insurance credentials
• Terminate clinician files following the appropriate procedure

• Track and save client payment documentation
  • Ensure insurance billing sent from Valant to Navicure
  • Enter Patient Payments into Valant
  • Send Statements to Patients
  • Follow up on Insurance Denials and manage outstanding payments
  • Coordinate with Clinicians on the use of the Square to process credit card receipts

• Serve as the primary contact for EMR functionality
• Ensure that clinicians are accurately utilizing the system in coordination with Clinical Director
• Ability to run demographic and other ad hoc reports on the billing system to enhance management information

• Fund Development Support
  • Print all collateral materials
    • Includes both printing in-house and coordination with an outside printing company
  • Manage mail merges and thank you letter distribution to donors
  • Maintain all donor databases
  • Luncheon Support
    • Includes the Annual Centus Samaritan Luncheon and School Program Luncheon
      • This includes on-site coordination
  • Annual Appeal Letter Support
    • Managing the mail merge / preparing and mailing the letters
  • Fundraising/events support
  • Participate in both the Fund Development Committee and the School Program Luncheon Committee

• Experience in office administration and mental health billing.
• Knowledge of HIPPA compliance
• Experience with an Electronic Medical Record and an understanding financial administration strongly preferred
• STRONG organizational and administrative skills
• Ability to work independently on multiple projects with minimal direction