Office and Billing Manager - Centus Counseling Consulting and Education, Denver, Colorado

July 12, 2017


Office and Billing Manager (Full Time)
For Centus Counseling Consulting and Education
General Office Responsibilities:

  • Gather and distribute all incoming and outgoing mail and faxes
  • Checking all voicemails/emails and respond accordingly
  • Answering phones/providing client referrals and contact clinician to give referral information
  • Maintain all office supplies
  • Troubleshoot equipment issues as needed
  • Attend the monthly administrative - clinical staff meetings (held 4th Monday morning of each month)
  • Manage Center accreditation process
  • Prepare materials requested by the Executive Director, including packets for the bi-monthly Board of Director meetings
Clinician Support Responsibilities
  • Provide administrative support to clinicians
    • This may include technical support, ordering supplies, ordering business cards, printing collateral and occasional travel to support clinician’s on-site needs
  • Scanning and uploading patient forms to EHR system.
  • Organize and manage new clinician on-boarding in coordination with the Clinical Director
    • This includes collecting and processing necessary paperwork, organizing on-boarding materials and leading the training alongside the Clinical Director. 
  • Assist with clinician credentialing
  • Keeping track of therapist insurance credentials
  • Terminate clinician files following the appropriate procedure
Financial Responsibilities
  • Track and save client payment documentation
    • Ensure insurance billing sent from Valant to Navicure
    • Enter Patient Payments into Valant
    • Send Statements to Patients
    • Follow up on Insurance Denials and manage outstanding payments
    • Coordinate with Clinicians on the use of the Square to process credit card receipts
Electronic Medical Records (EMR) Responsibilities
  • Serve as the primary contact for EMR functionality
  • Ensure that clinicians are accurately utilizing the system in coordination with Clinical Director
  • Ability to run demographic and other ad hoc reports on the billing system to enhance management information
Additional Support Responsibilities:
  • Fund Development Support
    • Print all collateral materials
      • Includes both printing in-house and coordination with an outside printing company
    • Manage mail merges and thank you letter distribution to donors
    • Maintain all donor databases
    • Luncheon Support
      • Includes the Annual Centus Samaritan Luncheon and School Program Luncheon
        • This includes on-site coordination
    • Annual Appeal Letter Support
      • Managing the mail merge / preparing and mailing the letters
    • Fundraising/events support
    • Participate in both the Fund Development Committee and the School Program Luncheon Committee
  • Experience in office administration and mental health billing.
  • Knowledge of HIPPA compliance
  • Experience with an Electronic Medical Record and an understanding financial administration strongly preferred
  • STRONG organizational and administrative skills
  • Ability to work independently on multiple projects with minimal direction

Contact: Paul Bretz

Address: 2696 S. Colorado Blvd Suite 380 Denver CO 80222

Phone: 303-639-5240

Email: Click to email